Privacy Policy
1) Introduction and contact details of the responsible party
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data is any data that can be used to personally identify you.
1.2 The data controller for this website within the meaning of the General Data Protection Regulation (GDPR) is AirMed PLUS GmbH, Bergmannstraße 32, 44809 Bochum, Germany, Tel.: 4923433827026, E-Mail: birger.nispel@airmedplus.de. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3 The controller has appointed a data protection officer, who can be contacted as follows: "Birger Nispel"
2) Data collection when visiting our website
2.1 When you use our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
Our visited website
Date and time of access
Amount of data sent in bytes
Source/referrer from which you accessed this page
Browser used
Operating system used
IP address used (possibly in anonymized form)
The processing is carried out in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used for any other purpose. However, we reserve the right to subsequently review the server log files should there be concrete indications of unlawful use.
2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller). You can recognize an encrypted connection by the "https://" prefix and the padlock symbol in your browser's address bar.
3) Hosting & Content-Delivery-Network
For hosting our website and displaying the page content, we use a provider that performs its services itself or through selected subcontractors exclusively on servers within the European Union.
All data collected on our website is processed on these servers, unless different data recipients are named below for specific data processing activities.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
4) Cookies
To make your visit to our website more enjoyable and to enable the use of certain features, we use cookies, which are small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for a longer period and allow us to save your website settings (so-called "persistent cookies"). In the latter case, you can find information about the storage duration in your web browser's cookie settings.
If any of the cookies we use process personal data, this processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.
You can configure your browser to notify you when cookies are set and allow you to decide whether to accept them individually, or to exclude the acceptance of cookies in certain cases or entirely.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Making contact
When you contact us (e.g., via contact form or email), personal data is collected. The specific data collected when using a contact form is indicated on the form itself. This data is stored and used solely for the purpose of responding to your inquiry, contacting you, and for the associated technical administration.
The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Article 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) GDPR. Your data will be deleted after your inquiry has been fully processed. This is the case when it can be inferred from the circumstances that the matter has been conclusively resolved and provided that no statutory retention obligations exist.
6) Use of customer data for direct marketing
Subscribe to our email newsletter
When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send you the newsletter is your email address. Providing any further information is voluntary and is used to personalize our communications with you. We use the double opt-in procedure for sending our newsletter. This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to receiving it. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive the newsletter in the future.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 Paragraph 1 Letter a of the GDPR. When you subscribe to the newsletter, we store your IP address, which is registered by your internet service provider (ISP), as well as the date and time of registration, in order to be able to trace any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used exclusively for sending you promotional material via the newsletter. You can unsubscribe from the newsletter at any time via the unsubscribe link provided in the newsletter or by sending a corresponding message to the data controller named above. After you unsubscribe, your email address will be immediately deleted from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this privacy policy.
7) Online-Marketing
7.1 Digistore24 Affiliate
We participate in the affiliate program of the following provider: Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany
In this context, we have placed links on our website that lead to offers on websites of the provider or third parties ("partner sites").
To measure the success of an affiliate link, evaluate orders generated through such a link, and process commission payments, the provider uses cookies and/or similar technologies that are generally placed on the partner websites and for which we are therefore not responsible under data protection law. In this process, the provider also regularly processes the IP address and, if applicable, other device information.
All processing described above, in particular the reading or storage of information on your device, will only take place if you have given your explicit consent in accordance with Article 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by using the cookie consent management options on the partner websites.
7.2 Own Affiliate Program
In connection with the product presentations on our website, we operate our own affiliate program. Within this program, we provide interested third-party website operators with partner links for placement on their websites, which lead to our offers. Cookies are used for this affiliate program. These cookies are generally placed on the partner website after you click on a corresponding partner link, and we are therefore not responsible for their data protection. Cookies are small text files that are stored on your device to track the origin of transactions (e.g., "sales leads") generated via these links. This allows us to recognize, among other things, that you clicked on the partner link and were redirected to our website. This information is required for payment processing between us and the affiliate partners. If the information also contains personal data, the processing described above is based on our legitimate financial interest in processing commission payments in accordance with Article 6(1)(f) GDPR.
If you wish to block the analysis of user behavior via cookies, you can configure your browser to inform you about the setting of cookies and decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general.
8) Retargeting/ Remarketing und Conversion-Tracking
Meta Pixel
Within our online service, we use the "Meta Pixel" service from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")
When a user clicks on an ad we place on Facebook and/or Instagram, the URL of our linked page is extended with a parameter using "meta pixels". This URL parameter is then entered into the user's browser after redirection via a cookie set by our linked page itself.
This allows Meta to define the visitors to our online service as a target group for displaying advertisements (so-called "ads"). Accordingly, we use the service to show the Facebook and/or Instagram ads we place only to users who have shown an interest in our online service or who exhibit certain characteristics (e.g., interests in specific topics or products, determined based on the websites they have visited) that we transmit to Meta (so-called "Custom Audiences").
On the other hand, the “meta pixel” can be used to track whether users were redirected to our website after clicking on an advertisement and what actions they take there (so-called “conversion tracking”).
The data collected is anonymous to us, meaning it doesn't allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, so a connection to the respective user profile is possible, and Meta can use the data for its own advertising purposes.
All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
The information generated by Meta is usually transferred to and stored on a Meta server; in this context, data may also be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.
9) Page functionalities
9.1 Facebook-Plugins
Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
These plugins enable direct interaction with content on the social network.
To increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using a so-called "2-click" or "Shariff" solution.
This integration ensures that when a page of our website containing such plugins is accessed, no connection is established with the provider's servers.
Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6 para. 1 lit. a GDPR, will your browser establish a direct connection to the provider's servers. In this process, regardless of whether you are logged into an existing user profile, information about your device (including your IP address), your browser, and your browsing history will be transmitted to the provider to a certain extent and may be further processed there.
If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the plugin by clicking it again. However, this withdrawal does not affect data that has already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.
9.2 LinkedIn-Plugins
Our website uses plugins from the social network of the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
These plugins enable direct interaction with content on the social network.
To increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using a so-called "2-click" or "Shariff" solution.
This integration ensures that when a page of our website containing such plugins is accessed, no connection is established with the provider's servers.
Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6 para. 1 lit. a GDPR, will your browser establish a direct connection to the provider's servers. In this process, regardless of whether you are logged into an existing user profile, information about your device (including your IP address), your browser, and your browsing history will be transmitted to the provider to a certain extent and may be further processed there.
If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the plugin by clicking it again. However, this withdrawal does not affect data that has already been transferred to the provider.
Data may also be transferred to: LinkedIn Corp., USA
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.
9.3 Provenexpert-Widget
Our website incorporates graphic elements from the following provider to display external customer reviews and/or an externally awarded quality seal: Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin, Germany
When you access a page on our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements correctly. In doing so, certain browser information, including your IP address, is transmitted to the provider.
If personal data is processed in this context, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.
9.4 Google Customer Reviews (formerly Google Certified Shops)
We work with Google as part of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program allows us to collect customer reviews from users of our website. After using our services, you will be asked on our website whether you would like to participate in an email survey from Google.
If you give your consent in accordance with Article 6 Paragraph 1 Letter a GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. Your rating will then be aggregated with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google Seller Ratings. The use of Google Customer Reviews may also involve the transfer of personal data to the servers of Google LLC in the USA.
You can withdraw your consent at any time by sending a message to the data controller or to Google.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.
Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/
10) Tools and other items
Cookie-Consent-Tool
This website uses a "cookie consent tool" to obtain valid user consent for cookies and cookie-based applications that require consent. The cookie consent tool is displayed to users upon visiting the site as an interactive interface, where consent for specific cookies and/or cookie-based applications can be granted by ticking boxes. By using this tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the boxes. This ensures that such cookies are only placed on the user's device if consent has been given.
This tool uses technically necessary cookies to store your cookie preferences. No personal user data is processed in this process.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for processing is Article 6(1)(c) GDPR. As data controllers, we are subject to the legal obligation to make the use of cookies that are not technically necessary dependent on the respective user's consent.
Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
Further information about the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.
11) Rights of the data subject
11.1 The applicable data protection law grants you the following rights as a data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis stated for the respective conditions for exercising these rights:
Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Article 16 GDPR;
Right to erasure pursuant to Article 17 GDPR;
Right to restriction of processing pursuant to Article 18 GDPR;
Right to information pursuant to Article 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;
Right to lodge a complaint pursuant to Article 77 GDPR.
11.2 Right of objection
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
12) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if applicable – additionally by the respective statutory retention period (e.g. commercial and tax law retention periods).
When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you withdraw your consent.
If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of a contract or for initiating a contract and/or we no longer have a legitimate interest in its continued storage.
When processing personal data on the basis of Article 6(1)(f) GDPR, this data will be stored until you exercise your right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
Stand: 07.09.2026, 16:14:58
ENGLISH
Privacy Policy
1) Introduction and contact details of the data controller
1.1 We are delighted that you are visiting our website and thank you for your interest. Below, we provide information on how we handle your personal data when you use our website. Personal data refers to any data that can be used to identify you personally.
1.2 The data controller for this website within the meaning of the General Data Protection Regulation (GDPR) is AirMed PLUS GmbH, Bergmannstraße 32, 44809 Bochum, Germany, Tel.: 4923433827026, Email: birger.nispel@airmedplus.de. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3 The data controller has appointed a data protection officer, who can be contacted as follows: “Birger Nispel”
2) Data collection when visiting our website
2.1 When you use our website purely for information purposes – that is, if you do not register or otherwise provide us with information – we only collect the data that your browser transmits to the website server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
The page visited
Date and time of access
Amount of data sent in bytes
Source/link from which you accessed the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)
Processing takes place in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disclosed or used for any other purpose. We do, however, reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the data controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the string ‘https://’ and the padlock icon in your browser address bar.
3) Hosting & Content Delivery Network
For the hosting of our website and the display of page content, we use a provider who delivers its services – either directly or through selected subcontractors – exclusively on servers located within the European Union.
All data collected on our website is processed on these servers, unless different data recipients are specified below for specific data processing operations.
We have entered into a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
4) Cookies
To make your visit to our website more enjoyable and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted when you close your browser (so-called ‘session cookies’), whilst others remain on your device for longer and enable website settings to be saved (so-called ‘persistent cookies’). In the latter case, you can find the retention period in the overview of your web browser’s cookie settings.
Where personal data is also processed via individual cookies we use, such processing is carried out in accordance with Article 6(1)(b) of the GDPR either for the performance of a contract, in accordance with Article 6(1)(a) of the GDPR where consent has been given, or in accordance with Article 6(1)(f) of the GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a user-friendly and effective browsing experience.
You can configure your browser so that you are informed when cookies are set and can decide individually whether to accept them, or you can prevent the acceptance of cookies in specific cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be restricted.
5) Contacting us
Personal data is collected when you contact us (e.g. via the contact form or by email). The data collected when using a contact form is specified on the relevant contact form. This data is stored and used exclusively for the purpose of responding to your enquiry or for establishing contact and the associated technical administration.
The legal basis for the processing of this data is our legitimate interest in responding to your enquiry in accordance with Article 6(1)(f) of the GDPR. If your enquiry is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR. Your data will be deleted once your enquiry has been fully processed. This is the case when it is clear from the circumstances that the matter in question has been definitively resolved and provided that there are no statutory retention obligations to the contrary.
6) Use of customer data for direct marketing
Subscription to our email newsletter
If you subscribe to our email newsletter, we will send you regular updates on our offers. The only mandatory information required to receive the newsletter is your email address. The provision of any further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter once you have expressly confirmed that you consent to receiving it. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive the newsletter in future.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Article 6(1)(a) of the GDPR. When you subscribe to the newsletter, we store your IP address as provided by your Internet Service Provider (ISP), as well as the date and time of your subscription, so that we can trace any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used exclusively for the purpose of sending you promotional communications via the newsletter. You may unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the data controller named at the beginning of this notice. Once you have unsubscribed, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to the continued use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this policy.
7) Online marketing
7.1 Digistore24 Affiliate
We participate in the affiliate programme of the following provider: Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany
In this context, we have placed links on our website that lead to offers on the provider’s websites or those of third parties (‘partner sites’).
To measure the success of an affiliate link, analyse orders generated via such a link and settle the corresponding commission payments, the provider uses cookies and/or similar technologies, which are generally set on the partner sites and for which we are not responsible under data protection law. In doing so, the provider also regularly processes the IP address and, where applicable, further device information.
All processing described above, in particular the reading or storage of information on the device you are using, takes place only if you have given your explicit consent in accordance with Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect by using the cookie consent management options on the partner sites.
7.2 Our own affiliate programme
In connection with the product presentations on our website, we operate our own affiliate programme, under which we provide interested third-party website operators with affiliate links to place on their websites, which lead to our offers. Cookies are used for the affiliate programme; these are generally set on the partner site after you click on a relevant affiliate link, and we are not responsible for them under data protection law. Cookies are small text files stored on your device to enable us to trace the origin of transactions (e.g. ‘sales leads’) generated via such links. This enables us, amongst other things, to recognise that you have clicked on the partner link and been redirected to our website. This information is required for payment processing between us and the affiliate partners. Where the information also contains personal data, the processing described is carried out on the basis of our legitimate financial interest in the processing of commission payments in accordance with Article 6(1)(f) of the GDPR.
If you wish to block the analysis of user behaviour via cookies, you can configure your browser to notify you when cookies are set and allow you to decide on a case-by-case basis whether to accept them, or to block the acceptance of cookies in specific cases or generally.
8) Retargeting/Remarketing and Conversion Tracking
Meta Pixel
Within our online service, we use the “Meta Pixel” service provided by the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”)
If a user clicks on an advert placed by us on Facebook and/or Instagram, “Meta Pixel” is used to append a parameter to the URL of our linked page. This URL parameter is then, following the redirection, stored in the user’s browser via a cookie set by our linked page itself.
This enables Meta to identify visitors to our online service as a target group for the display of advertisements (so-called “Ads”). Accordingly, we use this service to display the Facebook and/or Instagram adverts we place only to those users who have shown an interest in our online offering or who exhibit certain characteristics (e.g. interests in specific topics or products, determined on the basis of the websites visited), which we transmit to Meta (so-called “Custom Audiences”).
Furthermore, the ‘Meta Pixel’ enables us to track whether users were redirected to our website after clicking on an advert and what actions they take there (so-called ‘conversion tracking’).
The data collected is anonymous to us; therefore, it does not allow us to identify individual users. However, the data is stored and processed by Meta, meaning that a link to the respective user profile is possible and Meta may use the data for its own advertising purposes.
All processing operations described above, in particular the setting of cookies to read information from the device being used, are carried out only if you have given us your explicit consent to do so in accordance with Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect by deactivating this service via the ‘Cookie Consent Tool’ provided on the website.
We have entered into a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
The information generated by Meta is usually transferred to a Meta server and stored there; in this context, it may also be transferred to servers operated by Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9) Website features
9.1 Facebook plugins
Our website uses plugins from the social network provided by the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
These plugins enable direct interaction with content on the social network.
To enhance the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using a so-called ‘2-click’ or ‘Shariff’ solution.
This integration ensures that, when you access a page on our website containing such plugins, no connection is yet established with the provider’s servers.
Only when you activate the plugins – and thereby give your consent to the data transfer in accordance with Article 6(1)(a) of the GDPR – will your browser establish a direct connection to the provider’s servers. In doing so, regardless of whether you are logged into an existing user profile, certain information about the device you are using (including your IP address), your browser and your browsing history is transmitted to the provider and may be further processed there.
If you are logged into an existing user profile on the provider’s social network, information regarding interactions carried out via the plugins will also be published there and displayed to your contacts.
You may withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal of consent has no effect on data that has already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have entered into a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with European data protection standards.
9.2 LinkedIn plugins
Our website uses plugins from the social network operated by the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
These plugins enable direct interaction with content on the social network.
To enhance the protection of your data when visiting our website, the plugins are initially disabled and integrated into the page using a so-called ‘2-click’ or ‘Shariff’ solution.
This integration ensures that, when you access a page on our website containing such plugins, no connection is yet established with the provider’s servers.
Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Article 6(1)(a) of the GDPR does your browser establish a direct connection to the provider’s servers. In doing so, regardless of whether you are logged into an existing user profile, certain information about the device you are using (including your IP address), your browser and your browsing history is transmitted to the provider and may be further processed there.
If you are logged into an existing user profile on the provider’s social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You may withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal does not affect the data that has already been transferred to the provider.
Data may also be transferred to: LinkedIn Corp., USA
We have entered into a data processing agreement with the provider which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has adhered to the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with European data protection standards.
9.3 Provenexpert widget
Graphical elements from the following provider are embedded on our website to display external customer reviews and/or an externally awarded quality mark: Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin, Germany
When you visit a page on our website that contains such graphical elements, your browser establishes a direct connection to the provider’s servers in order to load the elements correctly. In doing so, certain browser information, including your IP address, is transmitted to the provider.
Where personal data is also processed in the course of this, this is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in the optimal marketing of our services and the appealing design of our website.
9.4 Google Customer Reviews (formerly the Google Certified Retailer Programme)
We collaborate with Google as part of the ‘Google Customer Reviews’ programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This programme enables us to collect customer reviews from users of our website. After using our services, you will be asked on our website whether you would like to take part in an email survey from Google.
If you give your consent in accordance with Article 6(1)(a) of the GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The review you submit will then be aggregated with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Centre dashboard. Your review will also be used for Google Merchant Reviews. In connection with the use of Google Customer Reviews, personal data may also be transferred to the servers of Google LLC in the USA.
You may withdraw your consent at any time by sending a message to the data controller or to Google.
For data transfers to the USA, the provider has adhered to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/
10) Tools and Miscellaneous
Cookie Consent Tool
This website uses a so-called ‘Cookie Consent Tool’ to obtain valid user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when they visit the page in the form of an interactive user interface, on which consent for specific cookies and/or cookie-based applications can be given by ticking the relevant boxes. Through the use of this tool, all cookies and services requiring consent are only loaded if the user in question grants the relevant consent by ticking the appropriate boxes. This ensures that such cookies are only set on the user’s device once consent has been given.
The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not processed in this context.
Should, in individual cases, the storage, assigning or logging cookie settings does result in the processing of personal data (such as the IP address), this is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.
A further legal basis for the processing is Article 6(1)(c) of the GDPR. As the data controller, we are subject to the legal obligation to make the use of technically non-essential cookies conditional upon the user’s consent.
Where necessary, we have entered into a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.
Further information on the operator and the configuration options for the cookie consent tool can be found directly in the relevant user interface on our website.
11) Rights of the data subject
11.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the data controller with regard to the processing of your personal data; please refer to the legal basis cited for the respective conditions for exercising these rights:
Right of access pursuant to Article 15 of the GDPR;
Right to rectification pursuant to Article 16 of the GDPR;
Right to erasure pursuant to Article 17 of the GDPR;
Right to restriction of processing pursuant to Article 18 of the GDPR;
Right to be informed pursuant to Article 19 of the GDPR;
Right to data portability pursuant to Article 20 of the GDPR;
Right to withdraw consent pursuant to Article 7(3) of the GDPR;
Right to lodge a complaint under Article 77 of the GDPR.
11.2 RIGHT TO OBJECT
IF, AS PART OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA IN QUESTION. WE RESERVE THE RIGHT TO CONTINUE PROCESSING, HOWEVER, IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING. YOU MAY EXERCISE THIS RIGHT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.
12) Retention period for personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the relevant statutory retention period (e.g. retention periods under commercial and tax law).
Where personal data is processed on the basis of explicit consent pursuant to Article 6(1)(a) of the GDPR, the data in question will be stored until you withdraw your consent.
Where statutory retention periods apply to data processed in the context of contractual or quasi-contractual obligations on the basis of Article 6(1)(b) of the GDPR, such data will be routinely deleted upon expiry of the retention periods, provided that it is no longer required for the performance of a contract or for entering into a contract and/or we no longer have a legitimate interest in continuing to store it.
Where personal data is processed on the basis of Article 6(1)(f) of the GDPR, this data will be stored until you exercise your right to object under Article 21(1) of the GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims.
Where personal data is processed for the purposes of direct marketing on the basis of Article 6(1)(f) of the GDPR, this data will be stored until you exercise your right to object under Article 21(2) of the GDPR.
Unless otherwise specified in the other information contained in this notice regarding specific processing situations, stored personal data will otherwise be erased when it is no longer necessary for the purposes for which it was collected or otherwise processed.
Date: 07/09/2026, 16:14:58
